Privacy Policy

1. Introduction

Welcome to TriBloc. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

• Name and contact information (email, phone number)
• Account credentials (username, password)
• Business information (for business listings)
• Profile information and preferences
• Payment information (if applicable)
• Communications with us (support messages, reviews)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

• Providing and maintaining our services
• Processing your requests and transactions
• Sending you updates, newsletters, and marketing communications
• Improving our Platform and user experience
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations
• Responding to customer support requests

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Platform. Cookies are small data files stored on your device. You can control cookie preferences through our cookie consent banner and your browser settings.

5. Information Sharing and Disclosure

We may share your information with:

• Listed Businesses: When you contact or review a business
• Service Providers: Third parties who assist in operating our Platform
• Law Enforcement: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format
• Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at support@tribloc.com.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Sri Lanka. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

14. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.